FAQs | Furnitura™ – Smart Furniture Answers for Modern Australian Homes
Frequently Asked Questions (FAQs) | Furnitura™
1. Who is Furnitura™?
Furnitura™ is an Australian brand focused on smart, compact furniture designed for modern homes. Our products combine style, comfort, and function — perfect for apartments, studios and small spaces.
2. Where are your products made?
Our products are crafted in partnership with leading global manufacturers who meet strict quality and safety standards. Every item is tested and quality-checked before shipping to Australia.
3. Do you offer change-of-mind returns?
No. We do not accept change-of-mind returns. However, if your item arrives faulty, damaged, or incorrect, contact us within 30 days of delivery for a replacement or refund under our Return & Refund Policy.
4. How long does delivery take?
Delivery usually takes 3–10 business days for metro areas and slightly longer for regional addresses. You’ll receive tracking details as soon as your order is dispatched.
5. Do you offer free shipping?
We regularly run promotions that may include free shipping Australia-wide on selected products. Shipping costs are clearly shown at checkout before you confirm your order.
6. How can I track my order?
Once your order is shipped, you’ll receive an email with your tracking number and link to follow your parcel’s progress in real time.
7. What if my order arrives damaged?
Please email hello@furnitura.com.au within 30 days of delivery with photos or videos of the issue. Our team will review your case and arrange a quick replacement, repair, or refund.
8. Do your bar stools require assembly?
Most Furnitura™ bar stools come with simple assembly instructions and all necessary tools. Assembly usually takes 10–15 minutes and requires no special skills.
9. Can I view your products in person?
Furnitura™ currently operates online only, allowing us to keep prices fair and quality consistent. However, we provide detailed photos, videos, and dimensions to help you make confident decisions.
10. How do I contact Furnitura™?
You can reach us anytime at:
📧 hello@furnitura.com.au
We aim to respond within 1–2 business days.
11. What makes Furnitura™ different?
We focus on design, function, and space — every piece we sell is created to enhance modern living without compromise. We believe furniture should not only look good but also make life simpler.