Privacy policy

Furnitura™ (“we,” “us,” or “our”) operates this website and online store to provide you with a curated shopping experience (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit, shop, or communicate with us.

By using our Services, you agree to the terms of this Privacy Policy.

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1. Personal Information We Collect

We collect personal information that helps us process your orders, provide support, and improve your experience. This may include:

• Name, address, email, and phone number

• Billing and shipping details

• Payment information (processed securely via Shopify)

• Order and transaction history

• Account login details (if you create an account)

• Communications with us (emails or messages)

• Device and usage data such as browser type, IP address, and activity on our store

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2. How We Collect Information

We collect information from:

• You directly when you place an order, create an account, or contact us

• Automatically through cookies and similar technologies when you use our website

• Shopify and service providers that help process payments, fulfill orders, and manage customer support

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3. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about orders, updates, and support

• Improve our products, website, and customer experience

• Send marketing or promotional messages (you can unsubscribe anytime)

• Detect and prevent fraud or unauthorized access

• Comply with Australian laws and regulations

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4. How We Share Information

We may share your information with:

• Shopify, which powers our store and securely processes your data

• Payment gateways, couriers, and IT providers that support our business operations

• Marketing and analytics partners who help us understand and improve customer engagement

We do not sell your personal data.

For more about how Shopify handles your data, visit Shopify’s Privacy Policy.

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5. Data Storage and Security

Your data is stored securely through Shopify’s systems and our trusted partners.

While no method of online transmission is 100% secure, we follow industry standards to protect your personal information from loss, misuse, or unauthorized access.

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6. Cookies

We use cookies to enhance your browsing experience and analyze site traffic. You can manage or disable cookies through your browser settings, though some parts of the site may not function properly.

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7. Your Rights

Under Australian privacy laws, you have the right to:

• Access or request a copy of your personal information

• Correct inaccurate details

• Request deletion of your data where legally permitted

To exercise these rights, contact us at hello@furnitura.com.au.

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8. International Data Transfers

Your personal information may be transferred or stored outside Australia (for example, on Shopify’s servers). We ensure such transfers meet international data protection standards.

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9. Policy Updates

We may update this Privacy Policy to reflect operational or legal changes. The revised version will always include the “Last Updated” date above.

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10. Contact Us

For any questions or privacy-related concerns, please contact us:

Furnitura™

Email: hello@furnitura.com.au

Address: 51 Spafield Rd, Beveridge, VIC-3753